Damia Group Ltd

Sales Executive (Director)

We are seeking a dynamic and results-driven Sales Executive (Director) to join our global IT services and consulting firm. In this role, you will spearhead new business development, focusing on transforming clients' contact centre operations through innovative digital solutions. This position requires fluency in French and a deep understanding of contact centre operations and digital-led process transformations.

Key Responsibilities:

• Client Engagement & Business Development:

  • Collaborate directly with clients to conceptualize and implement transformative ideas, fostering robust customer relationships.
  • Develop and execute strategic sales plans to penetrate the digital marketing sector within our Financial Services clientele across Continental Europe, driving revenue growth.
  • Proactively identify, shape, and nurture deals, working closely with account teams and clients to bring them to fruition.

• Strategic Planning & Execution:

  • Lead the development of comprehensive strategies for key engagements, including assessments and roadmaps, to provide actionable recommendations.
  • Activate new methodologies utilizing agile practices and leading digital platforms.
  • Qualify, develop, and manage a pipeline of opportunities, ensuring alignment with company objectives.

Qualifications:

• Fluency in French is essential.
• In-depth understanding of contact centre operations with a proven track record in digital-led process transformations.
• Familiarity with digital capability models and tools such as Salesforce, Pega, and other leading solutions.
• Proven ability to develop end-to-end value propositions, effectively communicating the company's value to C-suite stakeholders.
• Experience in designing new operating models, processes, and comprehensive change management plans.
• Strong grasp of contact centre strategies aimed at enhancing operational efficiency and effectiveness.
• Experience in product selection for large-scale contact centre transformation initiatives.
• Demonstrated ability to build and execute go-to-market (GTM) plans.

Benefits:

• Competitive base salary ranging from £100,000 to £120,000 per annum.
• 15% cash flex bonus.
• 20% uncapped performance-based bonus.
• Opportunity to work with a leading global IT services and consulting firm.
• Engage in transformative projects with high-profile clients across Continental Europe.

If you are a proactive sales leader with a passion for driving digital transformation in contact centre operations, and you meet the qualifications outlined above, we invite you to apply for this exciting opportunity.

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